Privacy Policy

When you submit a booking or availability enquiry, Epixshot may collect your name, WhatsApp number, email address, event date, event type, selected coverage direction and the message you provide.

If you contact us directly by phone, email or another platform, we may also receive the information you choose to share in that conversation.

We use enquiry information to respond to you, check availability, prepare or discuss a quote, administer the enquiry or booking, and send requested confirmations or service-related messages.

We do not sell your personal information. We may use service providers for website hosting, database storage, analytics and message or email delivery where needed to operate Epixshot.

Booking enquiry records are stored in systems used to operate the website and manage enquiries. We use reasonable technical and access controls intended to protect those records, but no online system can be guaranteed completely secure.

We keep information for as long as reasonably needed for the enquiry, booking administration, business records, dispute handling or applicable legal requirements. You may ask us to review or delete an enquiry record where appropriate.

The website may use privacy-conscious analytics and hosting diagnostics to understand page usage, performance, errors and general traffic patterns. Technical data may include information such as page URL, device or browser characteristics and approximate request information supplied by hosting infrastructure.

We do not use this page to promise that every third-party service operates without cookies or other storage; their current privacy terms may also apply when their technology is used.

Epixshot may link to social networks, maps, directories or other third-party services. Their privacy practices are controlled by those providers, not by Epixshot.

For questions about information submitted to Epixshot, or to request correction or deletion where appropriate, contact epixshotsupport@gmail.com. We may need enough information to identify the relevant enquiry before making a change.